FundGuard is a rapidly growing software technology company that still embodies a small start-up culture. Our primary customers are global custody banks, asset servicers and institutional asset managers. We are hiring a Boston-based, collaborative, tech-savvy DevOps Engineer to be responsible for monitoring, troubleshooting, supporting ongoing development efforts, and improving the company’s production services.
What will you do?
● Analyze customer problems, identify root causes, and prioritize and dispatch support flow (including escalation management).
● Take full ownership of Production service including deploying new releases/hotfixes to production and monitoring.
● Handle technical escalations, troubleshooting, and resolving complex technical issues beyond Tier 1 level support.
● Triage bugs, quickly identifying and prioritizing bugs, and working with developers to resolve them.
● Maintain comprehensive product and support process knowledge.
● Support customer integration and 3rd party tools
● Monitor the performance of the organization’s technology infrastructure.
● Automate tasks and processes related to software delivery. (Pipelines).
● Ensure compliance with industry regulations.
● Collaborate effectively with other teams within the organization (R&D, CS, Tier1).
● Experience in supporting SaaS applications as DevOps or TechOps support
● Experience with DevOps tools and technologies –
● Experience with CI/CD pipeline automation.
● Demonstrated ability to adapt, context switch and cope with operational challenges.
● Being result-driven, demonstrating problem-solving abilities and analytical skills
● Minimum 3 days a week onsite in our Boston office in Dedham
● Employment authorization in the US is required (no VISA sponsorship)
● Periodic travel abroad
About FundGuard:
FundGuard is the new generation investment accounting utility for asset managers and their service providers. Our cloud-native, AI-powered operating system and technology platform are transforming investment operations to enable reduced fees and the ability to offer new and innovative products, including crypto-asset services, while scaling for the future.
The company is led by an experienced team with successful exits and has raised more than $150 million, backed by strategic partners including Citi and State Street, and investment firms Blumberg Capital, Key1 Capital, LionBird Ventures, and Team8 among others
We offer an exciting work opportunity where you’ll develop one of the more robust enterprise applications with deep financial engines, while using cutting edge cloud technologies.
Explore exciting career opportunities at fundguard.com/careers and follow us on LinkedIn: linkedin.com/fundguard.
