Business Operations Manager

About The Position

FundGuard is an international organization that recently established its US presence in Boston. Given the current and planned growth of our US location, we are hiring a Business Operations Manager for our Boston location. This role performs a cross section of activities given the size of our US presence. As the Boston Operations Manager, you will perform a hybrid role from overseeing recruitment process and onboarding new employees, to managing the office location, to working with the FundGuard leadership team on reporting on Key Performance Indicators.  

KEY RESPONSIBILITIES: 

Recruitment and Onboarding of Boston based FundGuard employees 

• Possess knowledge of FundGuard’s product and services 
• Identify and interview candidates who meet job criteria 
• Assist HR in hiring and onboarding of Boston based resources
• If required, work with 3rd party recruiters 

Operations Analyst 

• Gather data required to report on FundGuard’s key performance indicators
• Working with the Leadership team, assist in the production of monthly KPI and SLA reports
• Assist in Finance functions such as expense reimbursement, liaising with local accountants and support the payroll process  

Manage and drive other strategic initiatives

Management of the Boston FundGuard office 

• Assist with office expansion/ build out projects
• Coordinate and oversee administrative duties in the office 
• Ensure that the office operates efficiently and smoothly

Requirements:

• 5 days onsite in office location; our office is in Dedham MA 
• Bachelor’s degree in business administration, communications, or in a related field. 
• High energy person who can multi-task across activities 
• Highly organized and with excellent attention to detail 
• Self Directed with the ability to prioritize effectively and efficiently
• Excellent communication skills and the ability to anticipate the needs of employees and clients 
• Should possess strong problem solving skills and the ability to make sound decisions 
• Knowledge of tools such as Google Sheets or MSFT Excel