IVIX is seeking an experienced and proactive Customer Success Manager, based in the US East Coast, to support our mission of illuminating the shadow economy. Reporting to the VP of Customer Success, this role will focus on building strong customer relationships, driving product adoption, and providing technical guidance tailored to each customer’s needs. You will work directly with US-based tax authorities and organizations, helping them leverage IVIX’s data-driven platform to enhance compliance and improve tax collection outcomes.
IVIX is the first AI-powered solution designed specifically to address a $20 trillion problem: illuminating the global shadow economy. IVIX leverages Open-Source Intelligence (OSINT) and highly advanced, cutting-edge technologies to reveal illicit business activity around the world, empowering governments in their mission to fight financial crime and close the tax gap.
IVIX employs a variety of AI tools (deep neural networks, large language models, and predictive modeling) as well as advanced data analytics to rapidly pinpoint large-scale illicit business activity, so government authorities can combat financial crime in the digital age.
Led by security, tech, tax and financial crime experts, and advised by a diverse team of former IRS commissioners, IVIX works with dozens of state and federal governments globally.
