IVIX is seeking an experienced and proactive Customer Success Manager, based in the US East Coast, to support our mission of illuminating the shadow economy. Reporting to the VP of Customer Success, this role will focus on building strong customer relationships, driving product adoption, and providing technical guidance tailored to each customer’s needs. You will work directly with US-based tax authorities and organizations, helping them leverage IVIX’s data-driven platform to enhance compliance and improve tax collection outcomes.
Founded in 2020, IVIX is the first AI-powered platform designed specifically for governments to address financial crime — quickly, and at scale — using open-source intelligence (OSINT).
Led by tax, security, and tech experts, and advised by a diverse team of former IRS leaders, we built IVIX in partnership with authorities – for authorities. With offices in Europe, U.S. and Asia, IVIX works with governments around the world.
