Strategic Account Manager

Description

We’re growing and looking to hire a Strategic Account Manager who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity.

About the Company: 

Claroty is a global leader in cyber-physical systems (CPS) protection, dedicated to securing the critical infrastructure that keeps the world running. We’re a fast-growing, award-winning team where innovation meets purpose—and we want you to help us define the future of cybersecurity.

About the Role: 

As a Strategic Account Manager, you will be responsible for driving long-term growth and customer success across a portfolio of Claroty’s most strategic enterprise customers in Germany. Acting as a trusted advisor to executive stakeholders, you will develop account strategies that deepen customer relationships, expand adoption of Claroty’s platform, and identify opportunities for sustainable revenue growth while strengthening Claroty’s position as a strategic cybersecurity partner.

Requirements:

As a Strategic Account Manager, your impact will be:

• Own and grow a portfolio of strategic enterprise accounts across Germany, driving customer retention, expansion, upsell, and cross-sell opportunities.
• Build trusted executive relationships with CISOs, CIOs, OT leaders, and other senior stakeholders, becoming a strategic advisor to your customers.
• Develop and execute comprehensive account growth plans aligned with customers’ business objectives and cybersecurity strategies.
• Identify whitespace opportunities across business units, geographies, and product lines to maximize customer value and long-term revenue growth.
• Lead complex commercial discussions and renewal, expansion, and strategic growth initiatives across your account portfolio.
• Partner closely with Customer Success, Sales Engineering, Professional Services, Marketing, and Product teams to deliver outstanding customer experiences and business outcomes.
• Collaborate with channel partners and Global Systems Integrators (GSIs) to accelerate customer adoption and expansion.
• Demonstrate the business value and ROI of Claroty’s platform through executive-level conversations and value-based selling.
• Apply structured sales methodologies, including MEDDPICC, to qualify expansion opportunities, maintain forecast accuracy, and effectively manage complex sales cycles.
• Represent Claroty at executive briefings, customer meetings, and industry events across Germany and Europe.
• Consistently achieve or exceed expansion, renewal, and revenue growth targets while maintaining high levels of customer satisfaction.
• Integrate modern AI solutions into day-to-day workflows to improve operational output, speed, and efficiency.