Team8-Business Development and Customer Success Manager

About The Position

About us

Team8 is a leading Israeli venture group that builds and backs technology companies at the intersection of cybersecurity, data, fintech, enterprise software, and infrastructure. 

We rethink ventures by providing our entrepreneurs with an unfair advantage, through a network of services, accelerating success in an increasingly competitive landscape. Our deep understanding of the challenges faced by our industry and extensive network of global leaders uniquely positions us as the venture partner of choice. Team8’s leadership team includes unicorn founders, bank and fintech CEOs, and former leaders of Unit 8200, Israel’s elite military technology and intelligence agency. 

Job Description

Team8 is hiring an exceptional Business Development and Customer Success Manager to join our Team8 Platform Group. This unique group is defined as Team8s Company Builders and works hand in hand with all of Team8s domains. You will be working closely with the Team8 ecosystem and the Team8 portfolio companies to identify initiatives for growth and to execute on the results, leveraging business development outreach tactics through multiple channels that you will both create and continuously nurture.  

Success in this role is being a team player that drives meaningful relationships and ensures a continuous and qualified pipeline and opportunities to our portfolio companies.  

You will exceed KPIs and improve our business development and customer success processes.

We are looking for an individual who thrives in a fast-paced work environment, who is a hunter, smart, and is able to learn new topics quickly, with the ability to execute multiple complex projects at once. 

This individual should have a successful track record of building and driving pipelines or with past experience in business development, customer success and or partnership centered roles.

This role predominantly reaches out to the North American market and thus requires a high proficiency level of English.

Key Responsibilities: 

• Segmenting, Growing and Maintaining our community of domain experts, investors, advisors, C-level executives…
• Generating, developing, and managing pipelines and opportunities for our portfolio companies, through the creation of new Sales Qualified Leads (SQL’s) for our portfolio companies.
• ​​Working closely with the Team8 ecosystem to identify, outbound, nurture and grow strategic partnership opportunities.
• Promoting partnerships, delegations, events and unique visits. 
• Developing and supporting programs and strategic business development initiatives.
• Defining and executing on Customer success best practices
• Collaborating with the  Team8 portfolio companies on their go-to-market sales strategies and capabilities.
• Capturing, tracking and analyzing all contacts, accounts, leads, and opportunities in CRM and sales tools database. 

Requirements:

Requirements:

• 3+ years of experience as a Sales Development/ Business Development Representative / Partnerships / Customer Success Manager .
• Experience working in the Hi-Tech or venture capital ecosystem. 
• Analytical and tech-savvy.
• Relationship-building expertise with global C- level executives.
• Ability to digest large volumes of information and synthesize key takeaways.
• Excellent critical thinking and problem-solving skills as well as understanding strategic frameworks and concepts.
• Experienced working with CRM and SDR tools (ZoomInfo / LinkedIn Navigator…)
• Team player with a passion for a fast-paced environment.
• Creative, organized, and detail-oriented.
• English- High Proficiency 

Advantages: 

• Experience with Cyber / Data / Fintech / VC 
• Community building background 
• Experience working with executives in the U.S.
• Experience working with sales and CRM tools ( Salesforce/ ZoomInfo /Affinity/Outreach etc.)