Sygnia-Junior System Administrator

  • Sygnia
  • Tel Aviv, Israel
  • Full-time
About The Position

Sygnia is a top tier cyber technology and services company, providing high-end consulting and incident response support for organizations worldwide. Sygnia works with companies to proactively build their cyber resilience and to respond and defeat attacks within their networks. It is the trusted advisor and cyber security service provider of IT and security teams, senior managements, and boards of top organizations worldwide, including Fortune 100 companies.

The company draws on top talent from the ranks of elite military technology units and from across the cyber industry and has some of the world’s top talents in cyber security. Described by Forbes as a “cyber security delta force”, it applies technological supremacy, digital combat experience, data analytics and a business-driven mindset to cyber security, enabling organizations to excel in the age of cyber.

 

Sygnia is looking for a Junior System Administrator lead internal helpdesk tasks, provide professional support to all of Sygnia’s end users (at all levels and departments).

Reporting to the Head of IT, your mission is to deliver a great helpdesk service experience.

We see this role as an opportunity to learn a variety of technologies, security systems and methodologies. You will be required to sharpen your knowledge and follow many protocols in that field.

Main Responsibilities 

  • Lead helpdesk support efforts, making sure all desktop applications, workstations, and related equipment work flawlessly and problems are resolved in a timely manner.
  • Promote implementation of best practices standards.
  • Install and test computer-related equipment.
  • Maintain an inventory of IT hardware and software licenses.  
Requirements:
  • Proven experience as a System Administrator/help desk technician or other customer/end-users support role
  • Tech savvy with working knowledge of Windows10 operating system as well as Microsoft 365 environment (Office365, Azure AD, Exchange Online, etc.).
  • Good understanding of computer systems, mobile devices and other tech products, with general knowledge of computer systems, PC/Laptop repair, and network management.
  • Ability to diagnose and resolve technical issues.
  • Proficiency in English.
  • Excellent communication skills.
  • Customer-oriented and cool-tempered.
  • Resourcefulness and quick-thinking nature to troubleshoot technical issues as they arise.
  • Ability to deploy, configure, and support Windows operating systems on desktop and mobile (MacOS – an advantage).

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