Sayata-Insurance Operations Manager

About The Position

Sayata enables the insurance industry to grow its cyber business profitably. Sayata delivers a streamlined solution for processing cyber policies with an easy and intuitive platform. The Sayata team blends world-class cybersecurity experts, leading insurance veterans, and seasoned data scientists to deliver a true one-stop solution for placing cyber risk. This position supports the core Insurance Operations processes. These processes include ensuring that the information and communication flow between Sayata, carriers, and wholesale broker partners is timely and consistent from submission to policy issuance, as well as aligned with compliance and insurance best practices.

This role requires insurance knowledge to handle carrier documents, including quotes, binders, and policies. This includes activities for both pre and post bind such as document generation to support placement, billing, and policy reviewing and change requests. This position is critical to successfully support a high-volume book of business to Sayata insurance clients.

• Responsible for entering bind instructions to the carrier, either directly to the underwriter or via the
• carrier portal and handling time-sensitive requests;
• Answering coverage questions from brokers about our carrier partners;
• Answering questions that arise about the Sayata Platform including use and functionality;
• Working with Internal development and marketing teams to help to make the system enhancements to drive more usage from our clients;
• Additional tasks as assigned.

Requirements:

• At least 3 years prior broker or carrier experience required.
• Cyber insurance experience preferred.
• P&C and/or Surplus lines licenses preferred.