Planck is a pioneering, AI-based platform for commercial insurance data and insights. Leveraging deep industry expertise and breakthrough data science, Planck improves several insurance processes, from prospecting, to underwriting to pricing and renewing, by aggregating small and medium businesses’ digital footprints to help insurers acquire a comprehensive understanding of risk profiles.
We are a group of smart, innovative, self-driven people who love technology and love making an impact to the world. You will work alongside some of the most experienced professionals in artificial intelligence and accomplished data leaders.
The Customer Success Manager (CSM) role is under the responsibility of Planck’s General Manager for North America.
The CSM leads relationships with the business and end-users and oversees all the operations that are related to our customers, including ongoing meetings with the business user and adoption of new features while monitoring the customer usage and success metrics, communicating new requirements and opportunities to all the relevant roles in the organization and coordinate the execution of it.
What You’ll Be Doing
Some of our Benefits & Perks