IT Manager

About The Position

Sygnia is the foremost global cyber readiness and response team, applying creative approaches and battle-tested solutions to help organizations beat attackers and stay secure. Sygnia’s team of enterprise security advisors specializes in deep digital combat, using leading-edge, purpose-built technology to enable companies to proactively build their cyber resilience, and defeat attacks within their networks. Sygnia is a trusted advisor and service provider of technology and security teams, executives, and boards of leading organizations worldwide. Sygnia supports clients at each stage of their security journey, bringing frontline experience and technological acumen to help them be unstoppable in the face of cyber threats.

The company draws on top talent from the ranks of elite military technology units and from across the cyber industry, and has some of the world’s top talents in cyber security. Described by Forbes as a “cyber security delta force”, Sygnia applies technological supremacy, digital combat experience, data analytics and a business-driven mindset to cyber security, enabling organizations to excel in the age of cyber.

Sygnia is looking for an experienced IT Manager to oversee our internal IT operations and lead the IT team. The ideal candidate will have strong leadership skills, hands-on technical expertise, and experience managing enterprise IT environments across both cloud platform solutions (e.g., Microsoft, AWS, Google) as well as a variety of core IT operations (e.g., networking, backups, virtualization). You will ensure the efficiency, security, and scalability of our IT infrastructure while supporting a hybrid global workforce using Windows, macOS, Android, and iOS devices.

Key Responsibilities

• IT Strategy & Operations: Manage and optimize the IT environment, aligning with business goals and cybersecurity best practices.
• Team Leadership: Lead and mentor the IT team, ensuring smooth IT support and infrastructure management.
• Infrastructure Management: Oversee cloud environments and core IT operations.
• Endpoint Management: Manage deployment, security, and support of Windows and macOS devices.
• Security & Compliance: Work closely with the CISO to implement best practices, manage patching, and maintain compliance with cybersecurity standards.
• Cloud & Network Administration: Ensure the reliability and security of cloud services and corporate networks.
• Vendor Management: Oversee IT vendors, negotiate contracts, and manage service agreements.
• Incident & Problem Management: Address IT issues, minimize downtime, and optimize Helpdesk efficiency.
• Budgeting & Procurement: Manage IT budgets, purchasing, and asset lifecycle planning.
• Global Helpdesk Management: Ensure Helpdesk operations meet internal SLAs and service quality standards.

Requirements:

• 5+ years of IT management experience, preferably in a cybersecurity or tech-driven environment.
• 3+ years of team management experience.
• Expertise in Microsoft, AWS, and GCP cloud platforms, as well as core IT operations.
• Experience managing Windows and macOS environments in an enterprise setting.
• Strong knowledge of IT security best practices and endpoint security management.
• Excellent leadership, project management, and communication skills.
• Strong written and verbal communication skills in English, with the ability to document processes and collaborate effectively across the company.