Global Order Management Analyst

About The Position

We’re growing and looking to hire Global Order Management Analyst to join our Revenue Operations team who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity.

In this role, you will play a critical part in driving the order management process globally, ensuring smooth deal bookings, and supporting the contract

lifecycle.

You will collaborate with sales, finance, legal, and other cross-functional teams to maintain accurate order records, streamline processes, and assist in monthly and quarterly close cycles.

The ideal candidate will be a skilled problem solver with a strong analytical mindset and experience in global order management or similar operational roles.

About Claroty:   

Claroty has redefined cyber-physical systems (CPS) protection with an unrivaled industry-centric platform built to secure mission-critical infrastructure. The Claroty Platform provides the deepest asset visibility and the broadest, built-for-CPS solution set in the market comprising exposure management, network protection, secure access, and threat detection – whether in the cloud with Claroty xDome or on-premise with Claroty Continuous Threat Detection (CTD). Backed by award-winning threat research and a breadth of technology alliances, The Claroty Platform enables organizations to effectively reduce CPS risk, with the fastest time-to-value and lower total cost of ownership. Our solutions are deployed by over 1,000 organizations at thousands of sites across all seven continents.

A Great Place to Work® certified company, Claroty is headquartered in New York City with employees across the Americas, Europe, Asia-Pacific, and Tel Aviv. The company is widely recognized as the industry leader in CPS protection, with backing from the world’s largest investment firms and industrial automation vendors, recognized by KLAS Research as Best in KLAS for Healthcare IoT Security five years in a row, and ranking on the Forbes Cloud 100 and Deloitte Technology Fast 500 multiple consecutive years.

Requirements:

Order Management & Deal Processing:

• Accurately process and track global order bookings in line with company policies and procedures.
• Ensure all necessary documentation is completed and approved by relevant teams (sales, finance, legal) for timely processing.
• Maintain an organized system of records for all order-related documents.

Contract Lifecycle Support:

• Assist in managing the contract lifecycle from order entry to closure.
• Ensure deal-related documents, including contracts and amendments, are processed, tracked, and updated as required.
• Collaborate with legal and other stakeholders to review and finalize contract terms when necessary.

Financial Reporting & Close Support:

• Support the monthly and quarterly close processes, ensuring accurate and timely reporting of all order-related data.
• Reconcile order-related financial data and work with finance teams to resolve any discrepancies.
• Prepare reports for senior management on the status of bookings, contracts, and account clean-up activities.

Collaboration & Communication:

• Partner with sales, finance, legal, and other internal teams to address any order-related issues or discrepancies.
• Communicate effectively with internal teams to ensure alignment and smooth order processing.
• Provide timely updates to internal stakeholders on order statuses and process improvements.

Process Improvement & Automation:

• Identify areas for process improvement and help implement efficiencies across order management workflows.
• Work on enhancing automation and system integrations to streamline order processing and contract management.