Claroty-Solution Engineer – Chinese speaker TW

  • Claroty
  • Taipei, TW
  • Full-time
About The Position

Claroty empowers the world’s largest enterprises to secure their cyber-physical systems across industrial (OT), healthcare (IoMT), and enterprise (IoT) environments: the Extended Internet of Things (IoT). The Claroty Platform integrates with customers’ existing infrastructure to provide a full range of controls for visibility, risk and vulnerability management, threat detection, and secure remote access. Our platform is deployed by hundreds of organizations at thousands of sites across all seven continents, and our customers represent critical national infrastructure across the healthcare, oil & gas, utilities, mining, and manufacturing verticals. 

Founded in 2015, Claroty is headquartered in New York City, with more than 400 employees across the Americas, Europe, Asia-Pacific, and Tel Aviv. Claroty has raised $635 million in funding from the world’s largest investment firms and industrial automation vendors – including SoftBank, Bessemer Venture Partners, Rockwell Automation, Schneider Electric, and Siemens – making it the most well-funded industrial cybersecurity company. 

Claroty is a dynamic, fast-growing company, and we live our values of People First, Customer Obsession, Strive for Excellence, and Integrity. We are always searching for energetic people who will get excited about these values and make a difference. Claroty is an equal-opportunity employer and is committed to fostering a diverse and inclusive work environment for all. We encourage applications from candidates of all diverse backgrounds.

We are looking for an experienced Technical Solutions Engineer with a proven track record of driving the pre-sales activities in the region. This role is a critical hire reporting to the regional VP of solutions engineering. This role will be accountable for all technical pre-sales activities done directly with clients or with selected partners and be a major contributor to the execution of the sales objectives as set by the GM and the global go-to-market leadership team. Additionally, you will be a coach and mentor for Claroty’s partners enabling them to perform pre-sales functions.

RESPONSIBILITIES

  • Execute technical sales strategies and collaborate with sales or partner teams throughout the sales cycle to ensure success and self-sufficiency throughout the opportunity lifecycle
  • Elicit business problems from prospects and partners to articulate how these can be solved by Claroty product capabilities, and the value this brings to their ICS Cybersecurity posture.
  • Drive Demos, PoC, Presentations, Workshops, RFPs, Whiteboard sessions, Test drives, Technical assessments & evaluations, Solution Designs whenever required in relation to opportunities.
  • Onboard and enable partners to perform all presales activities to deliver Claroty product and go-to market messaging.
  • Work closely with a global team to enhance and create demos, collateral, processes, and procedures and more, work to find areas for improvement
  • Maintain a deep understanding of competitive and complementary technologies and vendors and how to position products in relation to them
  • Run, plan, and execute all technical pre-sales activities in the region and work toward the predefined targets and understand each step of the quarterly sales cycles. 
  • Be the trusted advisor to Claroty customers and partners, help them develop compelling business cases for Claroty solutions and capabilities
  • Provide leadership and support for marketing events, partner events, CxO roundtables and other demand generating activities. Represent the business at industry events and share your thought leadership
  • Support the Sales director and Channel Director to develop account plans and strategies for targeted partners, work closely with the partners go-to market teams to help set product strategy.
  • Work ranging across critical infrastructure clients including water or wastewater, manufacturing, mining, oil and gas, pharma, chemical, energy, and government
Requirements:
  • Full proficiency in Chinese (Mandarin is a Must, Cantonese – advantage) and English
  • Deep experience working with global customers
  • Strong hands-on experience in technical infrastructures
  • Deep networking knowledge and experience – CCNA Certified preferred
  • RFP/RFI responses
  • Experience reviewing and analyzing both IT and OT cybersecurity threats and incidents
  • Experience with python / Rest API / integration projects – Advantage
  • Experience with OT environments and work methods – Advantage
  • Experience working in a Cybersecurity company
  • Strong team skills
  • Presentation and training skills
  • Experience working with global teams on multiple projects and programs
  • Strong ability to multitask with a proven track record of execution on initiatives/programs
  • Strong communication skills in English: writing, verbal, presentations
  • Adaptability, flexibility, positive energy, and integrity
  • Willing to travel across the APAC region

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