Team8-Cyber Start Up-Technical Support Engineer

Description

Our Customer Experience team is growing, and we’re looking for great people to join us! We’re a fast-growing cybersecurity startup working with an incredible roster of global customers, and we’re excited to bring more talented people on board.

As a Customer Experience Manager, you’ll be responsible for:

* Leading end-to-end POVs to ensure customers get the most value from our platform

* Managing a portfolio of amazing global customers and building strong relationships

* Acting as a trusted advisor and the customer’s voice internally – collaborating with Product, Sales, and R&D to turn feedback into impactful initiatives

Requirements:

We’re looking for someone who:

* Is obsessed with delivering exceptional customer experiences

* Has strong interpersonal skills – can understand what matters to people and build genuine relationships.

* Has a strong can-do attitude, is accountable, and can manage multiple projects at once

* Is a team player who collaborates well with other teams.

* Excellent written and spoken English

* At least 2 years of experience in a startup or high-tech environment – Must

* Cybersecurity background – an advantage